1111b's Privacy Policy

1. What Information We Collect

We collect two types of information: what you provide directly, and what is collected automatically through your use of the platform.

1.1 What You Provide Directly

• At registration: full name, date of birth, email address, and mobile number.
• For identity verification (KYC): National ID card or passport details.
• Financial transaction details: account information required for bKash, Nagad, Rocket, Upay, or bank transfers.
• Information and messages you provide when contacting customer support.

1.2 Automatically Collected Information

• Device and technical information: IP address, browser type and version, operating system, and device identifier.
• Usage information: your login times on the platform, game history, transaction history, and page navigation patterns.
• Information collected from cookies and similar technologies (details in Section 6).

2. Purpose of Data Collection

1111b uses your information only for specific, legitimate, and transparent purposes. Those purposes are described below:

• Account management: To create, verify, and manage your account.
• Service delivery: For gaming services, processing deposits and withdrawals, and managing bonuses.
• Identity verification: To prevent fraud and comply with anti-money laundering (AML) guidelines.
• Customer support: To respond to your questions, complaints, and requests.
• Security: To ensure account safety and detect suspicious activity.
• Improvement and analytics: To improve platform performance and enhance the user experience.
• Legal obligations: To comply with applicable laws and regulations.
• Communications: To send important notices and updates related to our services.

3. Disclosure of Information and Third Parties

1111b may share your information with third parties in certain specific situations and under strict conditions.

3.1 Situations Where Information May Be Shared

• Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners — solely to complete transactions.
• Identity verification services: With approved identity verification providers for the KYC process.
• Technology and infrastructure partners: With cloud, hosting, and security service providers required to operate the platform.
• Legal authorities: As part of a court order, government directive, or legal process.

3.2 Third-Party Accountability

All third parties we work with have contractual obligations to handle your information with appropriate security. They may not use your information beyond the stated purpose.

4. Data Protection and Security

1111b uses industry-leading security technology to protect your personal and financial information.

• SSL encryption: All communications on our platform are protected by SSL/TLS encryption, preventing third-party access during data transmission.
• Encrypted storage: Strong encryption technology is used when storing sensitive information.
• Access controls: Only authorised staff can access the information needed to carry out their specific duties.
• Security reviews: Regular security audits and vulnerability assessments are conducted.
• Suspicious activity monitoring: Automated systems are in place to detect unusual login attempts, transactions, or access patterns.

5. Data Retention Period

1111b retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information.

• Active account data: For the full duration that your account remains active.
• Transaction records: For the period required by legal and regulatory requirements.
• KYC documents: For the period required to meet applicable legal obligations, even after account closure.
• Customer support communications: For a reasonable period for dispute resolution or legal requirements.

After the defined retention period, information is securely deleted or anonymised.

6. Cookie Policy

Cookies are small text files stored in your browser or on your device. 1111b uses cookies to improve platform functionality and provide you with a personalised experience.

6.1 Types of Cookies We Use

• Essential cookies: Indispensable for core platform functionality — login sessions, security tokens, etc. These cannot be disabled.
• Functional cookies: To remember your preferences and settings — such as language preference.
• Analytics cookies: Collect anonymous data to review and improve platform performance.

6.2 Cookie Controls

You can control or disable most cookies through your browser settings. However, disabling essential cookies may prevent you from using some important features of the platform.

7. Your Rights

You have several important rights regarding your personal information. 1111b respects these rights and is committed to honouring them properly.

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: You have the right to request correction of any inaccuracies in your information.
• Right to erasure: In certain circumstances you have the right to request deletion of your information — however this right may be limited where retention is required for legal or regulatory reasons.
• Right to object to processing: The right to object to the processing of your information for specific purposes.
• Right to data portability: The right to receive your information in a common, readable format.
• Right to withdraw consent: The right to withdraw consent at any time for information processed on the basis of consent.

To exercise these rights, write to [email protected]. We will respond to your request as quickly as possible.

8. Protection of Minors

1111b is for users aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified during the registration process. If we become aware that a minor has created an account, that account will be closed and any collected information will be securely deleted.

9. International Data Transfers

1111b is primarily a Bangladesh-focused platform. However, our technology service providers may be located in various countries. Where your information may need to be transferred outside Bangladesh, we ensure that:

• The relevant service providers comply with our privacy standards.
• Appropriate contractual arrangements are in place to protect the data.
• Data is used solely for the purpose of providing the specified service.

10. Responsible Gaming and Data Use

1111b is committed to responsible gaming. We may use data about your gaming activity to identify unusual behaviour or potentially problematic gaming patterns.

If our system detects any such pattern, we may reach out to you in your interest. To learn more about responsible gaming, visit our Responsible Gaming page.

11. Third-Party Links and Services

Third-party payment services (bKash, Nagad, Rocket, Upay, bank portals) may be used on the 1111b platform. These third parties have their own privacy policies, and your information on their platforms will be governed by their own policies. We are not responsible for the privacy practices of these third parties.

12. Changes to This Policy

1111b may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• By displaying a notice on the platform.
• By sending a message to your registered email.
• By updating the "Last Updated" date on this page.

Continued use of the platform after any changes will be considered as your agreement to the updated policy. We therefore recommend visiting this page regularly.

13. Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our customer support team:

Your privacy matters greatly to us. Feel free to reach out with any concerns — we are always ready to help.